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20 December 2009 year (time zone GMT 00:00)  Number of sources in English: 4957
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iPhone Sweeps Across World Markets at a Fast Pace

19.12.2009 17:52    crm-daily.com
Apple's iPhone isn't only gaining fast on the company's U.S. turf, but sweeping across the international market at an amazing pace, according to the monthly Mobile Metrics report from mobile advertising network AdMob on Friday. The application -rich and user-friendly
iPhone Sweeps Across World Markets at a Fast Pace



Yelp Acquisition May Boost Local Ad Revenues for Google

18.12.2009 20:32    crm-daily.com
Technology acquisitions continue to make headlines in a down economy. With Google, Apple and Microsoft going tit for tat on the acquisition front this year, Yelp could be the next digital property to get scooped up. Google may pay $500
Yelp Acquisition May Boost Local Ad Revenues for Google

Palm's Results Still Good, and webOS Update Is Coming

18.12.2009 20:31    crm-daily.com
Palm reported a drop in earnings for its fiscal 2010 second quarter, but the handset maker hopes news about an updated webOS will encourage the market. Total revenues for Palm's second quarter were $78.1 million, with gross profits of $5.5
Palm's Results Still Good, and webOS Update Is Coming

Contact Centers Spend Billions on Customer Identity

18.12.2009 00:07    crm-daily.com
December 17, 2009 -- New research by ContactBabel, the contact center industry analysts, has found that US contact centers spend $12.4bn each year simply making sure that the caller actually is who they say they are.
Contact Centers Spend Billions on Customer Identity

CrossView Debuts Next-Gen Cross-Channel Offerings

18.12.2009 00:07    crm-daily.com
CrossView, a premier provider of global cross-channel commerce solutions, announced today the launch of its next-generation cross-channel commerce platform. The latest release enables retailers to unify sales channels via a single platform, creating a consistent customer experience across websites, contact
CrossView Debuts Next-Gen Cross-Channel Offerings


Apps Growth Makes Android a Strong Mobile Contender

18.12.2009 00:06    crm-daily.com
If you're trying to decide which -- if any -- phone platform your IT department will support , Google's open-source Android is likely moving into your sights very quickly. A key reason is that the Android Market now has a
Apps Growth Makes Android a Strong Mobile Contender

Facebook Moves To Standardize and Own Customer IDs

18.12.2009 00:06    crm-daily.com
Adorning the walls of Facebook's Palo Alto, Calif., headquarters are multiple prints of Rene Magritte's iconic painting The Son of Man. The image of a man's face partly obscured by a green apple is considered a critique of people's attempts
Facebook Moves To Standardize and Own Customer IDs

Confronting China's Quality Gap

18.12.2009 00:06    crm-daily.com
My daughter returned to college in New York this fall. During the summer she kept many of her belongings in an off-campus storage facility. Everything was secured with a new "Made in China to U.S. quality specifications" lock from a
Confronting China's Quality Gap

Embarrassed Microsoft Apologizes for Code Theft

17.12.2009 05:26    crm-daily.com
Microsoft , famous for prosecuting infringements on its intellectual property, got some mud in the eye this week. Amid charges that its Juku micro-blogging service for China contained code and design elements stolen from Plurk.com, Microsoft issued a formal apology
Embarrassed Microsoft Apologizes for Code Theft

FTC Charges Intel with Stifling Processor Competition

17.12.2009 05:26    crm-daily.com
The Federal Trade Commission filed a lawsuit against Intel Wednesday that accuses the world's leading microprocessor maker of illegally stifling competition for more than a decade. By waging a systematic campaign to prevent competing microchips from gaining full access to
FTC Charges Intel with Stifling Processor Competition

11 Easy Ways To Improve Your Survey-Response Rates

17.12.2009 05:25    crm-daily.com
SALT LAKE CITY, December 16, 2009 -- Surveys are a powerful and cost-effective way to gather information and uncover new opportunities. However, businesses find it challenging to get the right mix of people and achieve a high enough response rate
11 Easy Ways To Improve Your Survey-Response Rates

Apple Completes Psystar Crackdown with Final Injunction

17.12.2009 05:25    crm-daily.com
Along with winning its lawsuit against Psystar, Apple on Tuesday won a permanent injunction against the Mac clone maker it has been battling all year. The two companies reached a $2.67 million settlement on Dec. 1 when Apple was awarded
Apple Completes Psystar Crackdown with Final Injunction

You Want Wi-Fi with That? McDonald's To Make Wi-Fi Free

17.12.2009 05:24    crm-daily.com
Your next business-office-away-from-home could be a McDonald's. The fast-food chain has announced that, beginning in mid-January, it will offer free Wi-Fi Internet access at 11,000 of its 13,000 U.S. restaurants. The service is presented as a partnership with AT&T .
You Want Wi-Fi with That? McDonald's To Make Wi-Fi Free

Efforts Under Way To Make Web More Accessible

16.12.2009 16:19    crm-daily.com
Imagine not being able to use a mouse to open a Web browser or a keyboard to type an e-mail. What if you couldn't distinguish colors on a computer screen or type the distorted letters in order to buy concert
Efforts Under Way To Make Web More Accessible

Top Court To Rule on Employee Privacy on Work Devices

16.12.2009 03:11    crm-daily.com
Racy text messages from a SWAT team sergeant in California are at the heart of a legal battle that could have a far-reaching impact on employee privacy. The U.S. Supreme Court said Monday it will hear an appeal by the
Top Court To Rule on Employee Privacy on Work Devices

Users Cite iMac Woes as Booming Sales Slow Delivery

15.12.2009 04:33    crm-daily.com
With Mac sales expected to reach as high as 2.9 million this quarter, the last thing Apple needs is bad publicity about its new iMac with 27-inch screen. But YouTube clips of flickering screens on the new units, which went
Users Cite iMac Woes as Booming Sales Slow Delivery

App Store Redesigned To Focus on Apps and Sales

15.12.2009 04:33    crm-daily.com
Apple has redesigned the App Store for the iPhone and iPod touch, bringing the online store in line with the rest of the iTunes shopping experience, emphasizing screenshots and logos and downplaying developer marketing copy . The previous version of
App Store Redesigned To Focus on Apps and Sales

Facebook Backs Off as Founder's Pictures Go Public

15.12.2009 04:33    crm-daily.com
In a not-uncommon development for the social- networking leader, Facebook's recently released privacy controls are leaving the company a bit red-faced. As a result of a new policy that by default makes users' profiles, photos and friends lists available on
Facebook Backs Off as Founder's Pictures Go Public

AT&T Is Moving To Limit Public Perception of Problems

15.12.2009 04:32    crm-daily.com
The disparity in usage between smartphone users and other subscribers -- and the stress it puts on the network -- is a problem that AT&T intends to deal with, according to Ralph de la Vega, head of the company's wireless
AT&T Is Moving To Limit Public Perception of Problems

Facebook, Twitter Influence Holiday Gift Buying

15.12.2009 04:32    crm-daily.com
Social media sites including Facebook Inc. and Twitter Inc. have influenced 28 percent of U.S. holiday shoppers in gift-buying decisions this year, according to a survey by ComScore Inc.
Facebook, Twitter Influence Holiday Gift Buying

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